Quick links:
► Click here for our Owners area where you can do your own Illustrations online. It’s easy and totally free
► We are proud of our Treating Partners Fairly achievements Click here
New:
Joint Equity Ltd - Complaints Procedure
► About our Complaints Procedure:
At Joint Equity we do our best to make sure that you don’t have any complaints about our activities or our processes.
However, if you have a complaint to make, we have a procedure that we will follow to try and get your complaint resolved as effectively as possible.
► Contact information for complaints:
We have a dedicated email address for complaints, which is: complaints@jointequity.co.uk. Please use this address when making a complaint with us.
Of course, any complaints received to all other Joint Equity email addresses will be treated with the same care and attention.
► Complaints Procedure and the FSA:
On 9th July 2009 the FSA has announced a consultation document that will force registered organisations to publish information about complaints they receive every six months.
We have a special page for the latest information on the FSA Complaints Procedure, here
► The Joint Equity Complaints Process:
Click here to download our full Complaints Procedure (PDF)
The Joint Equity Scheme is for first-time buyers, home owners and property investors. This site is developed and maintained by Joint Equity ltd. ©Joint Equity (2006)
Joint Equity Ltd works with Mortgage Beaters Ltd to provide case studies & Illustrations to prospective Owner-Partners & Investor-Partners. Joint Equity Ltd does not carry out any regulated activities and so is not regulated by the FSA (Financial Services Authority). Joint Equity Ltd are introducer appointed representatives of Mortgage Beaters Ltd, which are authorised and regulated by the Financial Services Authority.
The content of this website is accurate to the best of our knowledge and for information only. We do not provide financial advice.
Click here for an Information Pack and Illustrations
2010 The year to date here
2009 The whole year here
2008 The whole year here
2007 The whole year here
► Complaints Report: